Contacting the Manufacturer 9 Contacting the Manufacturer These operating instructions can only serve to generally describe the function and operation of the ThermoGrip induction generator. To solve special problems and to carry out repairs or to make any changes not described in these operating instructions, please contact the below mentioned company who will be pleased to help you. In case of problems or enquiries, please note the unit serial number and the software status. The serial number is located on the rating disc on the back of the unit and the software status is shown in the Service menu beneath the version numbers. Contact us at: Helmut Diebold GmbH & Co. KG An der Sägmühle 4 72417 Jungingen Germany Phone +49 (7477) 871-0 Fax +49 (7477) 871-30 www.diebold-hsk.de Up-to-date news about ThermoGrip can be found on the internet site. October 2015 ISG3410 43